The products purchased on the site will be delivered to the address indicated by the customer during the purchase procedure.
They will reach the customer’s home within 24/48 hours. The order fulfillment times are provided purely as an indication, they do not in any case represent a contractual obligation, and may lengthen depending on the number of requests. In case of absence of the customer at the time of delivery, the courier will make a second attempt the next day; if the recipient is still absent, the package will be held in storage at the GLS office closest to the recipient. Once activated, the STOCK can be unlocked free of charge by the recipient who can present himself at the reference office to directly collect the package by showing the shipment number, the programming of a new delivery will cost € 9.50.

No responsibility can be attributed to Pasticceria Buti snc in case of delay in the order or delivery of the order (art.1510 CC) In the event that the package is damaged when opening the package, it is necessary to document with photos and send to the e-mail shop@pasticceriabuti.it requesting its intervention. Individual cases will be evaluated for the resolution of the problem.

For the moment, shipments are made exclusively within the European community.

You can view the transport costs on the cart page after adding the products you want to purchase and specifying the shipping address.

The cost of shipping is € 9.50; it is free for orders over € 100.00 to be delivered in Italy. For the major and minor ISLANDS (including Venice) and for those areas considered DISCOMFORTED as indicated by the courier; transport costs are added on a flat-rate and fixed basis regardless of the weight of the package, or the number of packages ordered, while free shipping is activated with a minimum cost of € 150.00

For the moment, only shipments are made within the European community.

Shipments abroad do not benefit from free shipping; the cost is calculated based on the weight of the package.

Delivery times can be extended, depending on the destination, up to about 6/7 days



BANK TRANSFER: by choosing this payment option, the package will be processed once the transfer has been received on the cc of Pasticceria Buti